Last updated 9 October 2026
Data Deletion
You can ask us to delete the personal information we hold about you in any Pepulux product, including Omkaarya and DiamondOar, and the WhatsApp messages we send.
1. How to request deletion
Option 1: Email us
Send an email to hello@pepulux.com with the subject "Data deletion request" and include:
- your full name,
- the phone number and/or email address you used,
- the product and organisation involved (for example the temple or shop name), if you know it.
Option 2: Inside the product
If you have a staff account, an administrator of your organisation can remove your user account from the product settings, or ask us to do it.
If you are a devotee or customer of an organisation (for example a temple or shop that uses our software), you can also contact that organisation directly. They control the records they keep about you, and we will help them complete your request.
2. To stop WhatsApp messages only
Reply STOP to any WhatsApp message from us. We will stop sending you messages from that organisation. You do not need to delete your data to opt out.
3. What happens next
- 1.We confirm we have received your request within 7 days.
- 2.We may ask for information to verify your identity, so no one can delete your data without your permission.
- 3.We delete or anonymise your personal information within 30 days of verifying your request, and let you know when it is done.
4. What we may need to keep
Some records must be kept for legal, tax or accounting reasons, for example issued receipts, invoices and accounting entries. Where this applies, we keep only what is required, restrict access to it, and delete it when the legal retention period ends. Encrypted backups are overwritten on their normal schedule.
5. Contact
Pepulux (Pvt) Ltd
No. 15 Murugesar Lane, Nallur, Jaffna, Sri Lanka
Email: hello@pepulux.com